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Cookie usage
Necessary cookies
| Cookie name | Cookie description | Cookie duration |
|---|---|---|
| tavex_cookie_consent | Stores cookie consent options selected | 60 weeks |
| tavex_customer | Tavex customer ID | 30 days |
| wp-wpml_current_language | Stores selected language | 1 day |
| AWSALB | AWS ALB sticky session cookie | 6 days |
| AWSALBCORS | AWS ALB sticky session cookie | 6 days |
| NO_CACHE | Used to disable page caching | 1 day |
| PHPSESSID | Identifier for PHP session | Session |
| latest_news | Helps to keep notifications relevant by storing the latest news shown | 29 days |
| latest_news_flash | Helps to keep notifications relevant by storing the latest news shown | 29 days |
| tavex_recently_viewed_products | List of recently viewed products | 1 day |
| tavex_compare_amount | Number of items in product comparison view | 1 day |
Preference cookies
| Cookie name | Cookie description | Cookie duration |
|---|---|---|
| chart-widget-tab-*-*-* | Remembers last chart options (i.e currency, time period, etc) | 29 days |
| archive_layout | Stores selected product layout on category pages | 1 day |
Targeting cookies
| Cookie name | Cookie description | Cookie duration |
|---|---|---|
| cartstack.com-* | Used for tracking abandoned shopping carts | 1 year |
| _omappvp | Used by OptinMonster for determining new vs. returning visitors. Expires in 11 years | 11 years |
| _omappvs | Used by OptinMonster for determining when a new visitor becomes a returning visitor | Session |
| om* | Used by OptinMonster to track interactions with campaigns | Persistent |
Analytical cookies
| Cookie name | Cookie description | Cookie duration |
|---|---|---|
| _ga | Used to distinguish users | 2 years |
| _gid | Used to distinguish users | 24 hours |
| _ga_* | Used to persist session state | 2 years |
| _gac_* | Contains campaign related information | 90 days |
| _gat_gtag_* | Used to throttle request rate | 1 minute |
| _fbc | Facebook advertisement cookie | 2 years |
| _fbp | Facebook cookie for distinguishing unique users | 2 years |
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Online Orders
Any online orders placed after 3:00pm on Friday, 2nd May will be processed and shipped on Tuesday, 6th May, once normal business operations resume.
If you need your order to arrive before the bank holiday weekend, we kindly ask that you place your order in advance of the cut-off time to avoid any delays over the bank holiday.
Hatton Garden Shop
Our Hatton Garden store will be closed on Monday 5th May. However, we will be open on Saturday, 3rd May and Sunday, 4th May, operating at our usual weekend hours of 11:00am – 3:30pm.
We will resume normal weekday hours on Tuesday, 6th May.
| Date | Opening Hours |
| Friday 2nd May | 9:30am – 6:30pm |
| Saturday 3rd May | 11am – 3:30pm |
| Sunday 4th May | 11am – 3:30pm |
| Monday 5th May | Closed |
| Tuesday 6th May | 9:30am – 6:30pm |
We hope you all have a lovely bank holiday!
