We understand the importance of ensuring that you receive your order in a safe and secure manner. That’s why each order goes through additional quality control, is carefully packaged in a protective box and discreetly labeled to guarantee the protection of your privacy. Additionally, we take extra steps for your peace of mind – every shipment is fully insured, so you don’t have to worry when ordering products online.
We are committed to providing you with the best possible service and experience, and we believe that one important aspect of the process is a safe and secure shipment process. If there are any issues with your shipment, such as damage or loss, please don’t hesitate to reach out to us. Our dedicated customer support team is always available to help by phone 020 4541 4145 or tavex@tavexbullion.co.uk, and we will do everything in our power to sort out any problems and get your order to you in a timely and efficient manner.
After we dispatch your parcel, we will provide you with a tracking number so that you can track its progress and see exactly where it is at all times. This way, you can stay informed about the status of your order and know exactly when to expect it to arrive. Transparency is key to a great customer experience, and we are always here to help with any questions or concerns you may have.