Tavex uses cookies to ensure website functionality and improve your user experience. Collecting data from cookies helps us provide the best experience for you, keeps your account secure and allows us to personalise advert content. You can find out more in our cookie policy.
Please select what cookies you allow us to use
Cookies are small files of letters and digits downloaded and saved on your computer or another device (for instance, a mobile phone, a tablet) and saved in your browser while you visit a website. They can be used to track the pages you visit on the website, save the information you enter or remember your preferences such as language settings as long as you’re browsing the website.
Cookie usage
Necessary cookies
| Cookie name | Cookie description | Cookie duration |
|---|---|---|
| tavex_cookie_consent | Stores cookie consent options selected | 60 weeks |
| tavex_customer | Tavex customer ID | 30 days |
| wp-wpml_current_language | Stores selected language | 1 day |
| AWSALB | AWS ALB sticky session cookie | 6 days |
| AWSALBCORS | AWS ALB sticky session cookie | 6 days |
| NO_CACHE | Used to disable page caching | 1 day |
| PHPSESSID | Identifier for PHP session | Session |
| latest_news | Helps to keep notifications relevant by storing the latest news shown | 29 days |
| latest_news_flash | Helps to keep notifications relevant by storing the latest news shown | 29 days |
| tavex_recently_viewed_products | List of recently viewed products | 1 day |
| tavex_compare_amount | Number of items in product comparison view | 1 day |
Preference cookies
| Cookie name | Cookie description | Cookie duration |
|---|---|---|
| chart-widget-tab-*-*-* | Remembers last chart options (i.e currency, time period, etc) | 29 days |
| archive_layout | Stores selected product layout on category pages | 1 day |
Targeting cookies
| Cookie name | Cookie description | Cookie duration |
|---|---|---|
| cartstack.com-* | Used for tracking abandoned shopping carts | 1 year |
| _omappvp | Used by OptinMonster for determining new vs. returning visitors. Expires in 11 years | 11 years |
| _omappvs | Used by OptinMonster for determining when a new visitor becomes a returning visitor | Session |
| om* | Used by OptinMonster to track interactions with campaigns | Persistent |
Analytical cookies
| Cookie name | Cookie description | Cookie duration |
|---|---|---|
| _ga | Used to distinguish users | 2 years |
| _gid | Used to distinguish users | 24 hours |
| _ga_* | Used to persist session state | 2 years |
| _gac_* | Contains campaign related information | 90 days |
| _gat_gtag_* | Used to throttle request rate | 1 minute |
| _fbc | Facebook advertisement cookie | 2 years |
| _fbp | Facebook cookie for distinguishing unique users | 2 years |
Add price alert
What payment options do you accept?
Tavex accepts the following payment methods for online orders:
- Bank transfers
- Debit and Credit Cards
We accept Visa and Mastercard as forms of payment, however, unfortunately we are unable to accept American Express credit cards. We are also unable to accept cash or personal cheques. Please note that the payer and the recipient of goods must be the same person.
Please be advised that if you make a bank transfer at the weekend or on a Bank/Public Holiday then it will not be reconciled until the following working day.
We are also able to accept bank transfers in other major currencies. If you wish to make a payment in other currencies, please e-mail us at tavex@tavexbullion.co.uk or call +44 (0)20 4541 4145
Orders are dispatched only after the funds have been cleared.
Can someone else pay for my orders?
The client, the payer and the recipient must be the same person, whether you pay by bank transfer or Debit/Credit card.
What if I forgot to add the invoice number as a reference when transferring the funds to Tavex?
Every transfer is reviewed by one of our employees, and usually, we have no trouble reconciling your payment with your order. However, we recommend that you inform us if such a problem occurs to be on the safe side. You can e-mail us at tavex@tavexbullion.co.uk or call +44 (0)20 4541 4145.
Would I need to pay CGT on my purchase?
Capital Gains Tax (CGT) is a tax on the profit when you sell something that’s increased in value. This has to be paid from any profit you make that is larger than the yearly allowance of £3,000 (HMRC.)
All coins produced by the Royal Mint that qualify as British legal currency are exempt from Capital Gains Tax.
See our selection here.
Can I get a discount when buying in larger quantities?
The prices for bulk purchases are displayed for each product and they are applied automatically. For orders over £50,000, please contact us via phone or e-mail to discuss a tailored offer specifically for you.
Can I cancel my order?
The order will automatically be cancelled if payment is not made within one hour of placing the order. This is due to the price of gold being in constant movement. If you wish to cancel your order or negotiate different payment terms, please contact us via phone or e-mail.
There is no statutory right to cancel the order once it is confirmed, as the price of products sold by Tavex is dependent on fluctuations in the financial market, which cannot be controlled by the supplier.
Would I need to pay VAT on my bullion purchase?
There is no VAT payable on gold products in the UK or the European Union. All other bullion products are taxable with VAT. For more information call 020 4541 4145 or send us an e-mail to tavex@tavexbullion.co.uk.
