Tavex uses cookies to ensure website functionality and improve your user experience. Collecting data from cookies helps us provide the best experience for you, keeps your account secure and allows us to personalise advert content. You can find out more in our cookie policy.
Please select what cookies you allow us to use
Cookies are small files of letters and digits downloaded and saved on your computer or another device (for instance, a mobile phone, a tablet) and saved in your browser while you visit a website. They can be used to track the pages you visit on the website, save the information you enter or remember your preferences such as language settings as long as you’re browsing the website.
Cookie usage
Necessary cookies
| Cookie name | Cookie description | Cookie duration |
|---|---|---|
| tavex_cookie_consent | Stores cookie consent options selected | 60 weeks |
| tavex_customer | Tavex customer ID | 30 days |
| wp-wpml_current_language | Stores selected language | 1 day |
| AWSALB | AWS ALB sticky session cookie | 6 days |
| AWSALBCORS | AWS ALB sticky session cookie | 6 days |
| NO_CACHE | Used to disable page caching | 1 day |
| PHPSESSID | Identifier for PHP session | Session |
| latest_news | Helps to keep notifications relevant by storing the latest news shown | 29 days |
| latest_news_flash | Helps to keep notifications relevant by storing the latest news shown | 29 days |
| tavex_recently_viewed_products | List of recently viewed products | 1 day |
| tavex_compare_amount | Number of items in product comparison view | 1 day |
Preference cookies
| Cookie name | Cookie description | Cookie duration |
|---|---|---|
| chart-widget-tab-*-*-* | Remembers last chart options (i.e currency, time period, etc) | 29 days |
| archive_layout | Stores selected product layout on category pages | 1 day |
Targeting cookies
| Cookie name | Cookie description | Cookie duration |
|---|---|---|
| cartstack.com-* | Used for tracking abandoned shopping carts | 1 year |
| _omappvp | Used by OptinMonster for determining new vs. returning visitors. Expires in 11 years | 11 years |
| _omappvs | Used by OptinMonster for determining when a new visitor becomes a returning visitor | Session |
| om* | Used by OptinMonster to track interactions with campaigns | Persistent |
Analytical cookies
| Cookie name | Cookie description | Cookie duration |
|---|---|---|
| _ga | Used to distinguish users | 2 years |
| _gid | Used to distinguish users | 24 hours |
| _ga_* | Used to persist session state | 2 years |
| _gac_* | Contains campaign related information | 90 days |
| _gat_gtag_* | Used to throttle request rate | 1 minute |
| _fbc | Facebook advertisement cookie | 2 years |
| _fbp | Facebook cookie for distinguishing unique users | 2 years |
Dear Customer,
Thank you sincerely for your patience and understanding over the past weeks. We are aware that extended dispatch timeframes are never ideal, and we genuinely appreciate the trust you have placed in us during this period of exceptional demand across the bullion market.
We are pleased to confirm that the supply constraints affecting the wider precious metals industry have now eased, and dispatch timeframes have returned to normal. All outstanding orders are being fulfilled promptly, and you can expect to receive your order in line with our standard delivery schedule.
We would also like to take this opportunity to thank you for choosing Tavex. Situations like these are a reminder of why buying from a trusted, established dealer matters – your order was confirmed, your price was protected, and your metal was always on its way to you.
Should you have any questions about your order or wish to speak with a member of our team, please don’t hesitate to get in touch:
Phone: +44 (0)20 4541 4145
Email: tavex@tavexbullion.co.uk
We look forward to serving you again.
Kind Regards,
The Team at Tavex
(Last updated 18.03.2026)
